International Shipping times and cost

International orders

International Rates

Australia - Free shipping | Spend $90 to receive free shipping or $20 orders for orders up to $90

Rest of World* - Free shipping | Spend $120 to receive free shipping or $30 orders for orders up to $120

*(Brazil, Canada, Germany, Denmark, France, Greece, Hong Kong SAR China, Iceland, Ireland, Japan, Kuwait, Malaysia, Netherlands, Philippines, Saudi Arabia, Switzerland, Thailand, United Kingdom, United States) Please contact us for shipping to other countries.

You can expect that items will usually arrive at the destination within the below timeframe specified. Interntional orders leave our warehouse within 1-2 business days and are shipped using New Zealand Post International Air. Our targeted delivery times are reasonable estimates based on actual experience. Once an order arrives at an international border it may be subject to inspection, taxes, duties etc. These processes are out of the control of t leaf T and we cannot accept any responsibility for delays once the order has left our facility.

Target delivery times for international orders

Australia | 3-10 working days

United Kingdom, USA, Europe, Soutgh Pacific, East Asia | 10-12 working days

Rest of world | 10-18 working days

*NOTE for period 5 December to 5th January please add 5 business days to target delivery time due to Christmas and holiday season delays.

If you have further questions, please contact us.

Phone: NZ 0800-853-238

Email: support@tleaft.co.nz

International orders shop Tax Free saving 15% off listed prcices. If your order is being delivered to an international destination then your order is an international order. The process is the same as for New Zealand orders but there are some key difference that we answer here.

  • Declared value
  • Currency converter on this site and your order
  • Customs duty and taxes
  • Country border controls for tea products
  • Countries we ship to
  • Current freight/shipping charges

Declared value

Postal regulations in New Zealand, and for parcel insurance rules, mean that we must declare the true and correct value of your order.

Currency converter on this site

The currency converter used on this website is an estimate which is updated daily. You may choose any of the currencies to shop with us but we process orders in New Zealand dollars which means your order confirmation will appear in New Zealand dollars, not the currency you chose.

Customs duty and taxes

Please be advised that t leaf T is not responsible for taxes and/or duties applied to international shipments. Any duties, tariffs, brokerage fees, or local taxes that may apply to your order are your responsibility as we cannot anticipate or estimate these extra international fees and they are not included with the international shipping costs calculated during order checkout. It is your responsibility to research and understand these fees before placing your order and then pay them once levied in order to receive your package as we will not be liable for packages refused or held for delivery. International shipping charges are non-refundable.

Country border controls for tea products

There may be importation restrictions that we are unaware of in any country and we cannot guarantee that teas and infusions will be allowed entry. If a tea is imported that does not meet a border requirements then the product could be heat treated at the importers expense or destroyed. We recommend that customers refer to their governments’ importation guidelines. We can also be contacted at orders@tleaft.co.nz and we will advise if we are aware of any issues relating to the relevant country.

Countries we ship to:

Australia, Brazil, Canada, Germany, Denmark, France, Greece, Hong Kong SAR China, Iceland, Ireland, Japan, Kuwait, Malaysia, Netherlands, Philippines, Saudi Arabia, Switzerland, Thailand, United Kingdom, United States. Please contact us for shipping to other countries.

Please, mind that only logged in users can submit questions

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