Red cream caramel

Grouped product items
Product Name Qty
Red cream caramel sample (Cart Max 1)
NZ$2.75
Red cream caramel 100g foil pouch
NZ$18.50
Red cream caramel 100g + tin
NZ$24.50
Red cream caramel 250g foil pouch
NZ$38.85

Description

A blend of red rooibos with caramel chunks and safflower blossoms.



Brewing

Pre-heat a cup or teapot. Use 1 tsp per cup or 1 rounded tsp per person for a teapot. Pour freshly boiled water over the rooibos and infuse for 5-7 minutes.


Ingredients

rooibos, caramel bits (sugar condensed MILK, glucose syrup, whole MILK powder), flavour, safflower petals. ***CONTAINS MILK PRODUCTS***

Soft Plastics Recycling Member

t leaf T are members of the Soft Plastics Recycling Scheme - Our stand up pouches can be recycled Soft Plastic Recycling Scheme members here.

Why does t leaf T use stand up pouches?

Our stand-up pouches are made from soft-plastic, with a thin foil lining providing a barrier from light, moisture, and air. This barrier is essential to keep our teas in the best possible condition during their shelf life.

As flexible packaging, stand-up-pouches ship flat, store flat, and are disposed of flat — reducing materials needed to produce it and the CO2 emissions required to manufacture, ship to us here in New Zealand, and is more efficient than rigid packaging. They can easily be printed directly on which is not true of all rigid packaging and this allows t leaf T to eliminate the need for additional labels. Best of all they can be recycled Soft Plastic Recycling Scheme members here.

Why does t leaf T use non-compostable pouches?

At t leaf T we would love to offer a biodegradable and compostable pouch that meets our high standards for ensuring tea quality over our products shelf life, that also can practically be composted or recycled, however there are two main barriers;

Firstly, Compostable packaging is not accepted in council kerbside collections and compostable packaging is not recyclable so must end up in the landfill.

Secondly, Biodegradable pouches break down in storage. For teas to remain at the optimum flavour they need to be protected against light, aromas, moisture, and oxygen. Biodegradable pouches are designed to break down quickly in the environment, which means they will not provide the same level of protection and shelf-life as traditional packaging materials.

We have tested compostable packaging by packing teas like Chai and English Breakfast teas. Over time there was a serious cross contamination of aromas. This reduction in quality is particularly concerning when offering high quality teas where their subtle aromas can easily be affected by stronger smells such as aromatic tea, spices, and coffee stored in the same area as teas and infusions.

So practically, t leaf T has made the decision to keep the flavour and quality and food safety integrity of our teas and stick with recyclable soft plastic packaging with a foil barrier, rather than compromise with compostable packaging that we doubt would ever end up being sent to an industrial composting facility.

As always, we are on the lookout for a better solution so we will keep looking.

 

Customer Questions
No Questions
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SHIPPING & RETURNS INFORMATION

NEW ZEALAND DELIVERY OPTIONS

Courier delivery New Zealand wide | FREE for orders of $89 or over otherwise $8.90

[Due to the astronomical price increase of shipping to PO Boxes, we are no longer able to send to PO Boxes]

Store Pickup | is available at our Wellington City retail store or Lower Hutt warehouse in Petone and is selectable directly from the checkout page.

PICKUP LOCATIONS

  t leaf T Dukes Arcade
  1 Manners St
  Wellington CBD
  Wellington
  PHONE: 04 470 7714

  Opening hours
  Monday to Friday: 9am to 5:30pm
  Saturday: 10am to 5.30pm
  Sunday: 10am to 5pm

  Head office
  t leaf T Ltd
  64 Victoria St
  Lower Hutt 5012
  PHONE: 0800-853-238
  EMAIL: support@tleaft.co.nz

  Opening hours
  Monday to Friday: 9am to 4:00pm

 

NON-DELIVERY NEW ZEALAND

If your order is not received within five business days of the targeted delivery time then please get in contact with us as soon as possible. We will investigate the delay and if the order cannot be located we will resend it. Claims for non-delivery after 30 days from the date of order will not be accepted.

RETURNS, EXCHANGES, AND REFUNDS

Damage

If your order arrives broken or damaged we will arrange to get the product back and either replace the damaged product or refund you at our descretion.

Change of mind

If your order simply turns out not to be quite what you had in mind - send it back to us, unopened for tea, within one week of receipt and we’ll happily exchange the product or provide a refund.

The cost of getting the goods back to us is yours, but we’ll cover the cost of sending any replacement back to you.

Returns address
RETURNS C/- T LEAF T LTD, 64  Victoria Street, Petone, Lower Hutt, 5012.

If you have further questions, please contact us.

PHONE: +64 4 589 0085 
EMAIL: support@tleaft.co.nz

INTERNATIONAL ORDERS

International Rates

Australia - Orders will incur a $25 shipping charge.

Rest of World* - Orders will incur a $40 shipping charge.

*(Brazil, Canada, Germany, Denmark, France, Greece, Hong Kong SAR China, Iceland, Ireland, Japan, Kuwait, Malaysia, Netherlands, Philippines, Saudi Arabia, Switzerland, Taiwan, Thailand, United Kingdom, United States) Please contact us for shipping to other countries.

You can expect that items will usually arrive at the destination within the below time frame specified. International orders leave our warehouse within 1-2 business days and are shipped using New Zealand Post International Air. Our targeted delivery times are only reasonable estimates based on actual experience. Once an order arrives at an international border it may be subject to inspection, taxes, duties etc. These processes are out of the control of t leaf T and we cannot accept any responsibility for delays once the order has left our facility. Covid-19 is currently negatively affecting delivery times and this will only get worse during the Christmas and holiday season.

TARGET DELIVERY TIMES FOR INTERNATIONAL ORDERS
Covid-19 has caused major delays with international freight. The below timeframes are subject to change.

Australia | 10-15 working days

United Kingdom, USA, Europe, South Pacific, East Asia | 20-25 working days

Rest of world | 20-25 working days

*NOTE for period 1 November to 15th January expect target delivery times to increase during the Christmas and holiday season, especially due to Covid-19 delays beyond our control.

If you have further questions, please contact us.

PHONE: +64 4 589 0085 
EMAIL: support@tleaft.co.nz


International orders shop Tax Free saving 15% off listed prices. If your order is being delivered to an international destination then your order is an international order. The process is the same as for New Zealand orders but there are some key difference that we answer here.

Declared value
Currency converter on this site and your order
Customs duty and taxes
Country border controls for tea products
Countries we ship to
Current freight/shipping charges
DECLARED VALUE
Postal regulations in New Zealand, and for parcel insurance rules, mean that we must declare the true and correct value of your order.

CURRENCY CONVERTER ON THIS SITE
The currency converter used on this website is an estimate which is updated daily. You may choose any of the currencies to shop with us but we process orders in New Zealand dollars which means your order confirmation will appear in New Zealand dollars, not the currency you chose.

CUSTOMS DUTY AND TAXES
Please be advised that t leaf T is not responsible for taxes and/or duties applied to international shipments. Any duties, tariffs, brokerage fees, or local taxes that may apply to your order are your responsibility as we cannot anticipate or estimate these extra international fees and they are not included with the international shipping costs calculated during order checkout. It is your responsibility to research and understand these fees before placing your order and then pay them once levied in order to receive your package as we will not be liable for packages refused or held for delivery. International shipping charges are non-refundable.

COUNTRY BORDER CONTROLS FOR TEA PRODUCTS
There may be importation restrictions that we are unaware of in any country and we cannot guarantee that teas and infusions will be allowed entry. If a tea is imported that does not meet a border requirements then the product could be heat treated at the importers expense or destroyed. We recommend that customers refer to their governments’ importation guidelines. We can also be contacted at orders@tleaft.co.nz and we will advise if we are aware of any issues relating to the relevant country.

COUNTRIES WE SHIP TO:
Australia, Brazil, Canada, Germany, Denmark, France, Greece, Hong Kong SAR China, Iceland, Ireland, Japan, Kuwait, Malaysia, Netherlands, Philippines, Saudi Arabia, Switzerland, Thailand, United Kingdom, United States. Please contact us for shipping to other countries.

 

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